Most repairs are a flat rate of $99.

Some examples of what we can provide for you include: 

• Computer, Printer, Internet setup

• Reconfigure and synchronize a new computer similar to the setup of the old one

• Organize files and folders, install programs, back up data

• Utilize the cloud and synchronize devices

• Instruction on how to perform certain functions on different devices

• Take advantage of different or useful features for security or ease of use

• Setup a workflow that makes sense and is organized

• Password management and best practices

• General Education

• Be your expert when you shop for new technology and get what you truly need

• Taking advantage of Zoom features like multiple cameras, split screen sharing

• Removing unnecessary or unwanted files and programs and apps on your devices

• Answer questions that come up for you regularly or resolving bumps in the road that come up periodically or resolve common frustrations.

  Take advantage of what we are offering, a minimum of 1 hour must be booked. The first hour is $99,plus a $20 travel fee within a 15 min drive of downtown Burlington (further distances can be accommodated for an additional travel fee). After the first hour, time is broken into 15 minute intervals based on $99,/hour and I can stay as long as you like. Going over 3 hrs in one session is not recommended. This type of work or instruction can be tedious, focused work and the ability to stay engaged and interested and retain what is happening becomes reduced the longer it goes on, for both of us.
  
  To schedule a time with us , please Text or email us . Be prepared to share the specifics of what you are needing or wanting or hoping to accomplish with us as well as your location. We can determine if this is the best service for your current needs or if a different approach is necessary. It has been helpful for us as well as the customer to prepare a list ahead of time of any and all questions you want answered as well as the different tasks you want accomplished so we can make the best use out of the time you have scheduled. It also allows us to be as prepared as possible for you when we show up. Below you will find a list of things that would be ideal for you to have prepared and ready when we arrive. We look forward to scheduling a time with you and helping with your technology questions and needs.

  List of things to have prepared when we arrive:

  • Have a written out list of your questions, issues, what you want resolved so we can use time the most efficiently as possible

  • Make sure to have passwords, WiFi password/network, user names, email addresses, recovery or 2nd security device, and program licenses if possible

  • Have everything set up where you want it ahead of time if possible

  • Is there anything that you don’t have but need/ want for your setup? Source ahead of time or possibly we can bring cables, accessories, webcams 

  • Any transferring/backing up of data or clean up that can be done ahead of time is helpful; don’t want to spend time waiting for things to transfer as much as possible

  • Be familiar with program/application names and versions that you use to best of your ability

  • Making sure updates have been run and aren’t waiting in the que to be installed

  • Restart the device before we arrive if it hasn’t been in a while